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Founder's Message

Product Review from : Barbara Mertz
Sent: Wednesday February 21, 2007 11:04 AM
Subject: Urine Pooling

Thank you so much for your follow-up on the products I purchased. I have used both products now on new and old stains in carpet and flooring as well as mattresses. I have used it for pet and human stains. I have been very satisfied so far with both products. They has been very effective on everything I've tried them on. Proklean has worked far better than any other products I've tried. I tried several products from Wal-Mart, grocery stores, etc. with no satisfaction. I then tried a product called Urine-Off which only partially worked. I could still smell the urine after treatment. Proklean is the first product that actually took the odor away. I really appreciate your customer service! Our age of on-line shopping though very convenient, has lent itself to being less personal and customer satisfaction oriented. Thank you for choosing to put customers first!
 
Willcox Arizona 85643

Many years ago when we brought up the original www.iloveproklean.com website we never imagined that we would compile such an extensive array of cleaning product reviews. We were simply trying to pursue the truth.

We had no intention of being mean. After consumers tried our urine removal products they would email their feedback. After careful consideration we decided to publish their comments. There was no controversy intended.

Frankly some of their comments amount to product misuse. The cleaning products they were using were not appropriate for the task at hand. This will result in frustration, failure and complaints.

Most of our competitors accepted the customers comments. Some were unhappy and retaliated by trying to discredit their feedback. On the bottom of this page we will provide a link that will demonstrate what we mean.

We want to thank those cooperative and appreciative customers that participated in our survey for contributing to our comprehensive database on cleaning product performance.

Over ninety five percent of the customers we serve are successful. The ultimate customer service is purchasing a cleaning product that actually works. All customer feedback on this website is from real customers and is supported by their purchase receipts and emails.

Our secret is that we concentrate on product performance. We do not try and distract you with free black lights, shipping, injectors and other marketing goodies. Free merchandise and 2 for 1 coupons are designed to appeal to the bargain hunters and will not add any real value to the sale.

It’s no surprise we prefer polite friendly customers with excellent written communications skills. Barbara Mertz is a wonderful example of a polite friendly customer that knows how to communicate and achieved great results.

The best advice is to understand your cleaning environment. Applying layer after layer of inappropriate household cleaners will create a guaranteed cleaning nightmare. Significant cleaning damage will be done.   

For the fortunate ones click on the bottom link to see a great example of why you should slam on the brakes and proceed with extreme caution before you create a catastrophic cat or dog urine mess that will be impossible to clean up.

Lord says it best in Proverbs 27:12 “The shrewd man perceives evil and hides, simpletons continue on and suffer the penalty”. This excellent verse on perception and wisdom was taken direct from the New American Bible.

Our factory outlet store is the exclusive where to buy sales channel for genuine ProKlean™ cleaning products. Our premium quality frustration free cleaning products have never been offered for sale at Sears® Walmart® or Amazon®.

Other company or brand products and service names are trademarks or registered trademarks of their respective holders.

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